ANA CARD HONG KONG Lost/Stolen Your Card Customer Service Site Map JAPANESE CHINESE

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e-banking Guide and Other Services

Information of how to change your information.

Update your information & Other Services

You can find your inquiries at glance.

  Services Procedure
Through Online Download the document Over the Phone
1 Activation Access to Dah Sing Bank website N/A 852-2828-8168
2 Lost / Stolen your card N/A N/A 852-2828-8188
3 Auto Pay Sign-up N/A Download N/A
4 Change your address N/A Download N/A
5 Change your PIN for
online account (e-banking)
Access to e-banking N/A 852-2828-8168
6 Change your PIN for Cash
Advance Service
You can change your PIN at JETCOATM
7 View and check your balance Access to e-banking N/A 852-2828-8138
8 Make a payment Access to e-banking N/A 852-2828-8138
9 View and check your current transaction Access to e-banking N/A 852-2828-8138
10 Change Credit Limit N/A Download N/A
11 Apply for AAVS(Octopus) N/A Download N/A
12 Request for re-issue of card N/A Download N/A